Author Archives: Bill

Types of Indexing Keywords

Recently, I had been reading a book and was thinking about the need for an index. It was not an overly technical book but it was not fiction either, and I wanted to go back at a later time to … Continue reading

Posted in indexing, language, text, words | Comments Off on Types of Indexing Keywords

Documentation GO

It should be obvious by now that the use of augmented (digital) reality is mainstream (with the universality of Pokemon GO, for example) but there is more than the display technology that should point the way to effective ways to … Continue reading

Posted in content management, Interface | Tagged , , | Comments Off on Documentation GO

Collaborative Information Architecture

Thanks to Abby Covert (by way of UIE Webinar), I had a chance to reflect on my own effort as an Information Architect. Beth Fowler and the TriUXPA gang that brought us the webinar at TEKSystems this past week were … Continue reading

Posted in Information Architecture, Professional Association, User Experience | Comments Off on Collaborative Information Architecture

Making Sense of the User Experience Process

You wouldn’t think that an event on a Thursday night would be so fun and exciting, but when you bring together about 45 professionals who share a common interest and you give the evening a tone of being an event … Continue reading

Posted in Conferences, Event, Professional Association, Uncategorized, user assistance, User Experience, user group meetings | Tagged , | Comments Off on Making Sense of the User Experience Process

Recreating the Past in Space and Sound

I visited Hunt Library tonight and experienced the results of the ongoing multi-phase project of North Carolina State University’s Communication department, called the The Virtual Martin Luther King project. There were over 40 of us at the gathering to experience … Continue reading

Posted in Communication, Design, Event, language | Comments Off on Recreating the Past in Space and Sound

Prototyping in 4D

After remembering veterans on November 11th, it was fun to join a group of fellow user experience professionals for a night out later in the week on a less solemn occasion. World Usability Day provided the opportunity to get together … Continue reading

Posted in Design, Event, Information Architecture, Profession, Professional Association, Prototyping, User Experience | Tagged , , | Comments Off on Prototyping in 4D

WritersUA in Historic Charleston

As far as professional conferences go these days, WritersUA does a great job of getting experienced professionals together in a comfortable setting. This past week’s conference in Charleston, SC, was a perfect example of how Joe Welinske can attract some … Continue reading

Posted in Communication, Conferences, Event, Tools, user assistance | Tagged , , , , , , , , | Comments Off on WritersUA in Historic Charleston

Bluff Unit

Does anyone else think this sign is funny because it could be read more than one way? I know what they mean, about there being a bluff nearby where you can see great views of the bay, but I was … Continue reading

Posted in humor, language, words | Tagged , | Comments Off on Bluff Unit

WritersUA Conference Topic

I’ll be presenting at the upcoming WritersUA – The Conference for Software User Assistance. Here’s the cover slide of my presentation: Here’s the prose summary of my presentation: User assistance must be understood in a larger context in order to … Continue reading

Posted in Collaboration, Communication, Conferences, Event, Professional Association, User Experience | Tagged , , | Comments Off on WritersUA Conference Topic

Wildlife Friends

Anyone who has visited Bass Lake Park in Holly Springs, NC, has seen the turtles basking in the sun. There are ducks and all manner of fish in the lake and occasionally I have disturbed the solitude of the Great … Continue reading

Posted in Event | Tagged , | Comments Off on Wildlife Friends


What better way to spend a lunch during the work week than at a fancy restaurant with colleagues who you respect and who respect you. TimelyText hosted a luncheon at Fleming’s Prime Steakhouse that was well attended and quite enjoyable. … Continue reading

Posted in Event, Profession | Tagged , | 1 Comment

Robert Perry Takes Helm at STC Carolina Chapter

Robert Perry is off and running as the new chapter president of the Carolina Chapter of STC (Society for Technical Communication). I first caught up with him, after not having seen him for the past few years, at the Mez … Continue reading

Posted in Event, Professional Association | 1 Comment

Still in the Top 40!

It certainly came as a surprise to see my name on a list of “influential” technical communicators again this year. I consider myself honored to be in such a list of influencers. In 2014, the fourth year I’ve been on … Continue reading

Posted in Blog, Reputation | Comments Off on Still in the Top 40!

Short Post for Short Films

NCSU doesn’t advertise this much but the Student Short Film Showcase, an event at which students showed their short films, short animations, and short videos, was an entertaining evening of creativity and exploration, of both art and communication. There was … Continue reading

Posted in Communication, Design, Event | Comments Off on Short Post for Short Films

SpeedCon 2014

What can I say? Some of the best friendships start as chance meetings. Some of the best works or best ideas come about from the least effort. And so it was at this weekend’s SpeedCon 2014; I so thoroughly enjoyed … Continue reading

Posted in Conferences, Profession | Tagged , , | 3 Comments

Articulating Complexity

Yesterday, I learned on Twitter that the movie Shored Up was being shown on NC State University’s Centennial Campus in the auditorium of the new Hunt Library which had been declined by the NC Museum of Natural Sciences. Since the … Continue reading

Posted in Collaboration, language | Tagged , | Comments Off on Articulating Complexity