Tag Archives: ia

Surveying Online Surveys

This past month I took a few web-based surveys related to technical communication and information architecture. Each was relatively short, taking less than 20 minutes to complete, and each offered some insight into our profession. I don’t know if surveys … Continue reading

Posted in Information Architecture, Online Survey, Practices, Profession, Professional Association | Tagged , , , , , , , , , | Comments Off on Surveying Online Surveys

Information Architecture in 3-D

Information architects don’t primarily ‘architect’ information per se. We about planning, design and oversight of the construction of the environment in which users (human and otherwise) can deliver, access, use, and maintain (and otherwise interact with) information. It’s about optimizing … Continue reading

Posted in Information Architecture, Practices | Tagged , , | Comments Off on Information Architecture in 3-D

Business Analyst Basics

Part of our role as technical communicators overlaps with the role of the business analyst. I know this first hand; I have been asked if I’m a business analyst at work. Inserting myself between development and the customer is just … Continue reading

Posted in Profession, Roles | Tagged , , , , , , , , | Comments Off on Business Analyst Basics