Tag Archives: information architecture

Information Architecture in 3-D

Information architects don’t primarily ‘architect’ information per se. We about planning, design and oversight of the construction of the environment in which users (human and otherwise) can deliver, access, use, and maintain (and otherwise interact with) information. It’s about optimizing … Continue reading

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Business Analyst Basics

Part of our role as technical communicators overlaps with the role of the business analyst. I know this first hand; I have been asked if I’m a business analyst at work. Inserting myself between development and the customer is just … Continue reading

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