Tag Archives: technical communication

Valuing the Total Technical Writer

Michael Harvey offers a good starting point for talking about marketable skills and business value in our profession. His latest article Timeless Skills for Technical Writers suggests that writing (or communicating) is our crucial skill. He starts with some good … Continue reading

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Publishing and Communication

My brother emailed me about the upcoming O’Reilly conference (Publishing without Boundaries: What’s on the O’Reilly Radar for the Future of Publishing, presented by: Andrew Savikas, VP of Digital Initiatives, O’Reilly Media. My response: You might not know this but … Continue reading

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Business Analyst Basics

Part of our role as technical communicators overlaps with the role of the business analyst. I know this first hand; I have been asked if I’m a business analyst at work. Inserting myself between development and the customer is just … Continue reading

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Real-World XML

If you are looking for real-world technical communication examples of XML, be sure to check out The Rhetorical Nature of XML: Constructing Knowledge in Networked Environments, by J. D. Applen and Rudy McDaniel. The final chapter has several case studies, … Continue reading

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Heart of Technical Communication

Tools and trends in information technology are changing the way we communicate and, at the same time, the way we communicate is transforming the technological arena in which we work. Technical communicators are at the heart of these trends and … Continue reading

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