Tag Archives: user assistance

WritersUA Conference Topic

I’ll be presenting at the upcoming WritersUA – The Conference for Software User Assistance. Here’s the cover slide of my presentation: Here’s the prose summary of my presentation: User assistance must be understood in a larger context in order to … Continue reading

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UA Tools Survey Review

Joe Welinski has done it again: produced a great tools survey and published the results. Here it is: 2013 User Assistance Tools Survey While the cynical among us might think this is self serving, drawing viewers to his site to … Continue reading

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